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​Adding a backup MFA option to your CRA account

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The Canada Revenue Agency (CRA) will introduce a backup multi-factor authentication (MFA) requirement for CRA account users if they do not already have one. Users will have the option to temporarily skip this step each time they sign in during tax filing season.

With millions of Canadians accessing their CRA account each year, this new measure strengthens account security and helps to prevent account lockouts if a primary MFA option is lost or forgotten. Preventing lockouts will help reduce call volumes, allowing contact centre service representatives to focus on assisting Canadians with more complex tax and benefit related questions, especially during peak periods such as tax season.

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Tax slips at tax time: What they are, where to find them and why waiting can save you time and help you avoid mistakes

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a Revenue Agency

When it’s time to do your taxes, having all of your tax slips is one of the most important steps to getting your return right the first time.

What the CRA does – and doesn’t – do

The Canada Revenue Agency (CRA) receives copies of tax slips from employers, financial institutions and other issuers so they can be used for tax filing. However, the CRA does not issue these slips and cannot post them to your CRA Account until the issuer of the slips sends them.